PRIVACY POLICY
Effective Date:
PREAMBLE
This document sets forth the comprehensive terms governing the collection, processing, storage, and protection of personal data in connection with your use of our services. This Privacy Policy (hereinafter referred to as the "Privacy Policy") constitutes an integral component of the Terms and Conditions accessible at: https://okeylove.com/terms and, in conjunction with other applicable policies, forms a legally binding agreement between you and the Company. All capitalized terms used herein shall bear the meanings ascribed to them in the Terms and Conditions unless otherwise defined.
Age Restriction Notice: Our Services are exclusively available to individuals who have attained the age of eighteen (18) years. By accessing or utilizing our Services, you hereby represent and warrant that you meet this minimum age requirement.
This Privacy Policy is subject to periodic updates and modifications. While we undertake to notify users of material changes, we strongly advise regular review of this document to remain informed of current practices.
Certain jurisdictions may afford their residents additional or specific privacy rights under applicable law. For instance, residents of California are entitled to specific protections under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.). Jurisdiction-specific provisions are detailed in the relevant sections below. Should you require clarification regarding rights applicable to your jurisdiction, please contact us at .
For inquiries concerning this Privacy Policy, your privacy rights, or any related matters, please contact us at .
DATA CONTROLLER
- Pursuant to Regulation (EU) 2016/679 (General Data Protection Regulation), a "Data Controller" is defined as the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing personal data.
- , operating under the trade name , functions as the Data Controller with respect to personal data collected through our Services. In this capacity, we determine the purposes, means, and procedures for processing your personal data in accordance with applicable data protection legislation.
- Please note that terminology may vary by jurisdiction. For example, under California law (Cal. Civ. Code § 1798.100 et seq.), the Data Controller is referred to as a "Business." Notwithstanding variations in nomenclature, the fundamental responsibilities and obligations remain consistent across jurisdictions.
CATEGORIES OF INFORMATION COLLECTED AND SOURCES
- We collect personal data through various means during your interaction with our Services. The following sections delineate the categories of information collected. For specific details regarding personal data we hold about you, please submit a formal request to our data protection office.
- The following categories of personal data are collected:
- User-Provided Information – Information voluntarily submitted during account registration, profile creation, customer support interactions, or other direct communications with us. This category comprises:
- Required Information: Data essential for account creation and service provision, including: electronic mail address, username, date of birth, gender identity. Additionally, government-issued identification documents may be required for identity verification procedures, whether initiated voluntarily or mandated for security or regulatory compliance.
- Voluntary Information: Data optionally provided to enhance user experience, including: relationship preferences, personal interests, photographic content, physical characteristics, demographic information (including but not limited to height, weight, body type, relationship status, lifestyle choices, educational background, geographic origin), and any additional information voluntarily disclosed through profile completion or user communications .
- Automatically Collected Information – Technical and usage data collected through automated means for operational, security, and analytical purposes:
- Attribution Data: Information regarding user acquisition channels, including referring URLs, referrer headers, campaign identifiers, and tracking parameters.
- Tracking Technologies: As detailed in our Cookie Policy, we employ cookies, pixel tags, web beacons, and similar technologies for user identification and experience enhancement. Users may manage cookie preferences through browser settings.
- Device Information: Technical specifications collected from user devices, including: language preferences, Internet Protocol (IP) addresses, geolocation data, time zone settings, device specifications, operating system information, Internet Service Provider (ISP) details, mobile network operator information, hardware identifiers, Facebook Identifier, Apple Identifier for Advertising (IDFA), Google Advertising ID (GAID) . Data from multiple devices may be associated to provide consistent service delivery.
- Financial Transaction Data: Payment information is processed through PCI-compliant third-party payment processors. While we do not store complete payment card information, we may retain: truncated card numbers (last four digits), tokenized payment credentials, transaction timestamps, transaction amounts, payment method types, billing addresses, and transaction histories. Provision of payment information constitutes consent for retention of payment tokens for transaction facilitation.
- Behavioral Analytics: Comprehensive usage data including: feature utilization patterns, content engagement metrics, session duration and frequency, search queries, navigation patterns, communication behaviors, response rates, and engagement indicators .
- Communications Monitoring: For quality assurance, security, and dispute resolution purposes, we may monitor and retain records of user messages, chat transcripts, support ticket communications, and associated metadata.
- User-Provided Information – Information voluntarily submitted during account registration, profile creation, customer support interactions, or other direct communications with us. This category comprises:
- Supplementary data sources may include:
- Advertising Networks: Third-party advertising partners providing data from advertisement interactions
- Analytics Services: Professional analytics providers supplying behavioral insights and usage patterns
- Verification Services: Certified identity and age verification providers
- Social Media Platforms: Data received through social authentication mechanisms and platform integrations
- Business Partners: Additional service providers as necessary for service delivery and enhancement
PURPOSES OF PROCESSING AND LEGAL BASIS
- All personal data processing activities are conducted pursuant to legitimate legal bases as prescribed by applicable data protection legislation. The following delineates our processing purposes and corresponding legal justifications:
- Service Provision (Legal Basis: Contractual Necessity): Processing necessary for the performance of our service agreement, including account management, identity verification, feature accessibility, profile recommendations, and customer support provision.
- Security and Integrity (Legal Basis: Legitimate Interest): Processing required for fraud prevention, threat detection, terms enforcement, violation investigation, and maintenance of platform security and user safety.
- Legal Compliance (Legal Basis: Legal Obligation): Processing mandated by applicable laws, including regulatory reporting, law enforcement cooperation, judicial proceedings, and statutory record retention requirements.
- Service Enhancement (Legal Basis: Legitimate Interest): Processing for analytical purposes, including usage analysis, user research, feature development, issue resolution, and data-driven service improvements.
- Personalization (Legal Basis: Contractual Necessity): Processing to customize user experience based on preferences, geographic location, usage patterns, and payment processor selection.
- Financial Transactions (Legal Basis: Contractual Necessity): Processing necessary for payment facilitation, transaction verification, and financial record maintenance.
- Communications (Legal Basis: Contractual Necessity / Legitimate Interest): Processing for service notifications, security alerts, account updates, and customer correspondence.
- Marketing Activities (Legal Basis: Legitimate Interest / Consent): Processing for promotional communications, advertisement personalization, and feature announcements, subject to applicable consent requirements. Opt-out requests may be submitted to .
- Age Verification (Legal Basis: Legal Obligation / Legitimate Interest): Processing to verify minimum age requirements through appropriate verification methods, ensuring compliance with child protection regulations.
- Misconduct Prevention (Legal Basis: Legitimate Interest / Legal Obligation): Processing for detection and prevention of illegal activities, including financial crimes, trafficking, and distribution of prohibited content.
- Automated Processing: We employ automated systems for fraud detection and risk assessment. These systems analyze behavioral patterns to identify potential security threats. All significant decisions affecting users are subject to human review. Users maintain the right to request human intervention regarding automated processing outcomes.
- Machine Learning Applications: Industry-standard machine learning algorithms are utilized for content recommendation and offer personalization. Such processing involves aggregated pattern analysis rather than individual profiling. Opt-out requests for machine learning-based personalization may be submitted to with subject line "ML Opt-Out Request".
- All personal data processing activities are conducted pursuant to legitimate legal bases as prescribed by applicable data protection legislation. The following delineates our processing purposes and corresponding legal justifications:
DATA SHARING AND DISCLOSURE
- We do not engage in the sale of personal data. Disclosure to third parties occurs exclusively under the following strictly defined circumstances.
- Categories of data recipients and disclosure purposes:
- Law Enforcement and Regulatory Authorities: Disclosure pursuant to lawful requests, criminal investigations, protection of vital interests, or prevention of illegal activities. Scope of disclosure is limited to legal requirements.
- Legal Proceedings: Disclosure in compliance with court orders, subpoenas, warrants, or other binding legal instruments issued by competent authorities.
- Rights Protection: Disclosure necessary for protection of intellectual property rights, investigation of terms violations, or addressing fraud, security breaches, or technical vulnerabilities.
- Authorized Service Providers (Data Processors): Carefully vetted third-party service providers operating under strict contractual obligations:
- Cloud infrastructure providers (Google Cloud Platform, Servers.com)
- Payment processing and fraud prevention services
- Electronic communications delivery systems
- Analytics platforms (Google Analytics, Amplitude)
- Identity verification and age validation services
- Customer relationship management systems (Zendesk)
- Content delivery networks (Cloudflare)
- Marketing Partners: Subject to appropriate legal basis, limited data sharing with:
- Social media advertising platforms (Facebook, Instagram, TikTok)
- Professional marketing agencies and affiliate networks
- Email marketing service providers
- Corporate Transactions: In connection with mergers, acquisitions, or asset transfers, personal data may be transferred to successor entities. Users will receive advance notification of such transfers and available options.
- Consensual Disclosure: Additional disclosures may occur with explicit user consent.
- Data Processing Agreements: All third-party processors operate under comprehensive data processing agreements requiring:
- Processing strictly according to documented instructions
- Implementation of appropriate technical and organizational security measures
- Cooperation with user rights fulfillment
- Secure deletion or return of data upon termination
DATA RETENTION PERIODS AND PROCESSING LOCATIONS
- Retention Schedules: Personal data is retained according to the following schedules:
- Account Information: Duration of account activity plus twenty-four (24) months following last activity
- Financial Records: Seven (7) years for tax and accounting compliance
- Communication Records: Twenty-four (24) months or as required for dispute resolution
- Marketing Preferences: Until opt-out plus applicable statutory retention period
- Compliance Documentation: As mandated by applicable legislation
- Extended retention may apply when:
- Required by legal or regulatory obligations
- Necessary for legal claims management
- Essential for legitimate business interests
- Authorized by explicit user consent
- Data Deletion Procedures: Upon expiration of retention periods, data undergoes secure deletion or irreversible anonymization. Deletion protocols include systematic removal from backup systems within commercially reasonable timeframes. Third-party cached or shared data may persist beyond our direct control.
- Geographic Processing Locations: Primary data processing occurs in data centers located in the United States and European Union:
- European Union servers: Primary processing for EU/EEA/UK residents
- United States servers: Primary processing for other jurisdictions
- Service Restrictions: Our services may be unavailable in certain jurisdictions due to regulatory requirements. See our Terms of Service for the complete list of restricted countries.
- Retention Schedules: Personal data is retained according to the following schedules:
INTERNATIONAL DATA TRANSFERS AND SAFEGUARDS
- International data transfers are conducted with appropriate safeguards ensuring protection consistent with this Privacy Policy and applicable law.
- EU/EEA/UK Resident Protections: For transfers outside the EU/EEA/UK to jurisdictions lacking adequacy determinations, we implement:
- Standard Contractual Clauses (SCCs): European Commission-approved model clauses ensuring adequate protection levels
- Adequacy Decisions: Transfers to jurisdictions with formal adequacy determinations
- Explicit Consent: Where applicable, with comprehensive risk disclosure
- Security Infrastructure: Comprehensive security measures apply regardless of processing location:
- End-to-end encryption for data in transit and at rest
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Comprehensive employee training and confidentiality obligations
- Foreign Legal Process: Judicial and administrative authorities in processing jurisdictions may assert legal rights to data access. We evaluate all such requests for legal validity and scope, disclosing only the minimum data legally required.
DATA SUBJECT RIGHTS
- Data subjects are entitled to the following rights under applicable data protection legislation:
- Right of Access: Request comprehensive information regarding personal data processing, including data categories, sources, purposes, and recipients. Submit requests to .
- Right to Rectification: Request correction of inaccurate or incomplete personal data through account settings or direct communication.
- Right to Erasure: Request data deletion when:
- Data is no longer necessary for collection purposes
- Consent is withdrawn (where applicable)
- Successful objection to processing
- Unlawful processing has occurred
- Legal obligation requires deletion
- Right to Restrict Processing: Request processing limitations during:
- Accuracy verification periods
- Unlawful processing requiring preservation
- Legal claims establishment or defense
- Objection request evaluation
- Right to Object: Object to processing based on legitimate interests or direct marketing purposes. Processing ceases unless compelling legitimate grounds override data subject interests.
- Right to Data Portability: Receive personal data in structured, commonly used, machine-readable format for transmission to alternative controllers where processing relies on consent or contract and is automated.
- Right to Withdraw Consent: Withdraw previously granted consent without affecting prior processing lawfulness.
- Right to Lodge Complaints: File complaints with supervisory authorities:
- United Kingdom: Information Commissioner's Office
- European Union: National data protection authorities
- Other jurisdictions: Applicable privacy regulators
- Rights Regarding Automated Processing: Request human intervention for decisions based solely on automated processing producing legal or similarly significant effects.
- Rights Exercise Procedures:
- Identity Verification Protocols: Security measures may require identity verification:
- Account credentials verification
- Transaction history confirmation
- Government-issued identification (for sensitive requests)
- Authorized Representatives: Third-party representatives require:
- Written authorization documentation
- Representative identity verification
- Direct confirmation from data subject (when appropriate)
- Data subjects are entitled to the following rights under applicable data protection legislation:
AGE RESTRICTIONS AND CHILD PROTECTION
- Our Services are strictly limited to individuals aged eighteen (18) years or older. We do not knowingly collect, process, or maintain personal data from minors.
- Age Verification Mechanisms: Comprehensive measures prevent minor access:
- Mandatory age attestation during registration
- Documentary verification procedures when appropriate
- Continuous monitoring for age-related indicators
- Immediate response to minor presence reports
- Minor Detection Response: Upon discovery of minor users:
- Immediate account termination
- Complete data deletion
- Re-registration prevention measures
- Reporting Obligations: Suspected minor usage should be immediately reported to with supporting information.
DO NOT TRACK SIGNALS
Currently, no universal standard exists for processing Do Not Track (DNT) browser signals. Our Service does not alter data collection practices based on DNT settings. The privacy protections outlined in this Policy apply uniformly regardless of browser tracking preferences.
UNITED STATES RESIDENTS - STATE-SPECIFIC PRIVACY RIGHTS
Various United States jurisdictions provide residents with enhanced privacy rights. Residents of jurisdictions not specifically addressed below who believe they possess additional statutory rights should contact for assistance.
California Residents - CCPA/CPRA Rights:
The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) establish comprehensive privacy rights for California residents.
California Privacy Rights Include:
- Right to Know: Disclosure of personal information collection, use, disclosure, and sale practices
- Right to Access: Specific pieces and categories of personal information held
- Right to Delete: Deletion of personal information (subject to exceptions)
- Right to Correct: Rectification of inaccurate personal information
- Right to Opt-Out: Prohibition of personal information "sales" or "sharing"
- Right to Limit Use: Restriction of sensitive personal information processing
- Right to Non-Discrimination: Equal treatment regardless of rights exercise
Personal Information Categories Collected:
Category Examples Collected? Identifiers Name, email address, IP address, device identifiers Yes Personal Records Contact information, payment details Yes Protected Classifications Age, gender, marital status Yes Commercial Information Transaction history, preferences Yes Internet Activity Browsing behavior, interaction data Yes Geolocation Data Physical location, IP-based location Yes Sensory Information Photographs, audio/video content Yes Professional Information Employment, education details If Provided Inferences Derived preferences and characteristics Yes Sales and Sharing Disclosure: We do not engage in "sales" of personal information as defined under CCPA. "Sharing" with advertising partners for targeted advertising purposes may occur, subject to opt-out rights.
Sensitive Personal Information: Collection may include authentication credentials, precise geolocation, and communication contents, used exclusively for service provision, security, and legally permitted purposes.
Retention Periods: See Section 5 for applicable retention schedules.
California Rights Exercise:
Identity verification required. Response within forty-five (45) days. Maximum two requests per twelve-month period.
California "Shine the Light" Law: California Civil Code § 1798.83 permits disclosure requests regarding third-party direct marketing disclosures. Submit requests to with subject line "California Shine the Light Request".
Do Not Track Disclosure: DNT browser signals are not currently recognized.
Virginia Residents - VCDPA Rights:
The Virginia Consumer Data Protection Act establishes privacy rights for Virginia residents.
Virginia Privacy Rights:
- Confirmation of personal data processing and access rights
- Correction of inaccurate personal data
- Deletion of provided or obtained personal data
- Portable copy of personal data
- Opt-out rights for:
- Targeted advertising
- Personal data sales
- Profiling with legal or significant effects
Virginia Rights Exercise: Submit requests to . Forty-five (45) day response period. Appeal available within sixty (60) days.
Colorado Residents - CPA Rights:
The Colorado Privacy Act provides comprehensive privacy protections.
Colorado Privacy Rights:
- Knowledge of personal data processing
- Access to personal data
- Correction of inaccuracies
- Deletion rights
- Portable copies (bi-annually)
- Opt-out rights for:
- Targeted advertising
- Personal data sales
- Profiling with significant effects
Colorado Rights Exercise: Contact . Forty-five (45) day response period. Appeal procedures available.
Connecticut Residents - CTDPA Rights:
The Connecticut Data Privacy Act establishes privacy rights for Connecticut residents.
Connecticut Privacy Rights:
- Processing confirmation and access
- Inaccuracy correction
- Deletion rights
- Portable copy provision
- Opt-out rights for:
- Targeted advertising
- Personal data sales
- Profiling with significant effects
Connecticut Rights Exercise: Email . Forty-five (45) day response timeline with appeal rights.
Utah Residents - UCPA Rights:
The Utah Consumer Privacy Act provides privacy protections for Utah residents.
Utah Privacy Rights:
- Processing knowledge rights
- Personal data access
- Deletion of provided data
- Portable copy provision
- Opt-out rights for:
- Targeted advertising
- Personal data sales
Utah Rights Exercise: Contact .
Nevada Residents:
Nevada law permits residents to opt-out of covered information sales for resale purposes. While we do not currently engage in such sales as defined by Nevada Revised Statutes Chapter 603A, opt-out requests may be submitted to with subject line "Nevada Privacy Request".
DATA SECURITY MEASURES
- We implement industry-standard technical and organizational measures designed to protect personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage.
- Security Infrastructure Includes:
- Advanced encryption protocols for data in transit (TLS 1.3) and at rest (AES-256)
- Comprehensive security audits and vulnerability assessments
- Role-based access controls with multi-factor authentication
- Employee security training and binding confidentiality agreements
- Incident response and breach notification procedures
- Redundant backup systems and disaster recovery protocols
- PCI DSS compliance for payment card data handling
- User Security Obligations:
- Maintain strong, unique passwords
- Secure logout from shared devices
- Immediate notification of suspected unauthorized access
- Prudent information sharing practices
- Breach Response Protocol: In the event of a data breach affecting user rights and freedoms:
- Prompt notification to affected users
- Regulatory authority notification as legally required
- Immediate mitigation measures
- Comprehensive investigation and prevention enhancement
- Security Limitations Acknowledgment: While we maintain robust security measures, no system provides absolute protection. Users acknowledge inherent risks in data transmission and storage. Security concerns should be reported immediately to our security team.
POLICY MODIFICATIONS
- This Privacy Policy may be updated periodically to reflect operational changes, technological advancements, or legal requirements. Regular review is recommended.
- Change Notification Procedures:
- Material modifications: Electronic notification and/or prominent service announcements
- Non-material updates: Revised effective date publication
- Legally mandated changes: Immediate implementation as required
- User Options Following Modifications:
- Continued service use constitutes acceptance of modifications
- Account termination available for users objecting to material changes
- Certain modifications may be mandatory for regulatory compliance
- Version History: Previous policy versions available upon written request.